FOR YOUR SENIOR LIVING COMMUNITY.
Personal care changes everything.
POINT allows you to finally connect the dots between your staff and the information they need to safely and efficiently connect with residents and families.
92% of residents are active users of smart technologies and own a smartphone.
15% of emails never reach the inbox.
Smartphone use among older adults has risen to 77%.
The time savings realized through these measures allowed employees to stay on the floor for longer periods of time and care for residents. Meanwhile, the combination of technology and in-person interactions resulted in better engagement.
100% customized based on who is engaging with your care experience. A personalized "carefeed" is automatically updated with the content critical to the individual user. Whether it's staff, support workers, caregivers, residents, or family members, everyone gets a feed that's relevant to them.
USER EMPOWERED NOTIFICATIONS
A robust notification management center allows users to completely control the notifications they receive including the types (SMS, Push, Email, Desktop) and frequency.
Safer than email with permission-based control. POINT allows you to secure and control who sees what.
Easily organize and follow important conversations across teams, jobs, topics, and projects.
Easily engage and build trust with your senior community.
Instant alerts provide you with another instant way to interact with your staff. Employees will receive an email immediately and see the alert badge icon appear in their app when an alert is sent.
SECURE & CONTROL
POINT’s permission-based control provides you with secure access and the enhanced peace of mind you need. Unlike email discussion threads, administrators have the power to delete and shut down any posts or comments they deem necessary.
Messages delivered in the POINT message center remain exclusively within the POINT system and cannot be forwarded outside of your organization. Posts that are published can only be viewed by Registered Users that you have approved.
Each resident can receive their own private channel that keeps everyone informed. A private membership driven only channel allows you to keep your resident safe and to work with the family to determine who supplies the updates.
NOTE: Administrators are able to see all family channels. Residents will only see their own!
MAKE YOUR POINT HEARD.
POINT allows your caring facility to do the following:
Easily inform your care community. POINT provides an organized network that encourages dialogue and brings together everyone within your caring circles.
POINT unites your care community and gets everyone on the same page. Residents, family, staff and caregivers stay informed.
POINT brings everyone together and helps to share knowledge that benefits your residents Discover answers to questions, reveal subject-matter experts, identify trends, and do it all in real-time!
Easily send multiple updates without triggering spam filters and delivery issues that plague email programs. Keep all your different audiences engaged with the POINT Automated Newsletter functionality that sends out daily and weekly recaps that are personalized to your user preferences and keeps them instantly updated.
Every newsletter delivered is based on reader's preferences!
POINT YOUR TEAM IN THE RIGHT DIRECTION.
POINT welcomes and encourages your staff to weigh-in on crucial conversations that will impact their team, department and projects. It's collaborative discussions boards helps to reduce emails and meetings.
No team is an island unto itself. Yet, the only way for someone outside of a team to be notified of an email conversation is to be copied. With POINT feeds, employees can subscribe to teams and topics to be instantly notified of the information they need to remain successful.
Real-time notifications and automated newsletters help improve responsiveness by keeping leaders and their teams in the loop on important updates. Learning of issues or changes as they happen helps your team remain competitive.